Remote Support
TheLogic Assist
If we've asked you to start a remote support session, click below to download our secure assistance tool. Once it's running, share the 9-digit ID and password with your engineer.
Download remote tool1
Download
Click the button above to download the remote support tool.
2
Run
Open the file you just downloaded — no installation required.
3
Share your ID
Read out the 9-digit ID and password to your engineer.